Refund policy
RETURNS
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Our return policy is valid for 30 days. Unfortunately, if your purchase was made more than 30 days ago, we cannot offer refunds or exchanges.
To be eligible for a return, your item must be unused and in the same condition in which you received it. The item must also be in its original packaging.
Some items are completely excluded from returns. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or hygiene items, hazardous materials, or flammable liquids or gases.
Furthermore, the following items cannot be returned:
* Gift certificates
* Downloadable software products
* Some health and personal care products
To complete your return, we require a receipt or proof of purchase.
Please do not return the purchased items to the manufacturer.
Only partial refunds will be issued in certain situations (if applicable).
* Books with obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened.
* Items that are no longer in original condition, damaged, or missing parts for reasons not due to our error.
* Items that are returned after 30 days from delivery.
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Our return policy is valid for 30 days. Unfortunately, if your purchase was made more than 30 days ago, we cannot offer refunds or exchanges.
To be eligible for a return, your item must be unused and in the same condition in which you received it. The item must also be in its original packaging.
Some items are completely excluded from returns. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or hygiene items, hazardous materials, or flammable liquids or gases.
Furthermore, the following items cannot be returned:
* Gift certificates
* Downloadable software products
* Some health and personal care products
To complete your return, we require a receipt or proof of purchase.
Please do not return the purchased items to the manufacturer.
Only partial refunds will be issued in certain situations (if applicable).
* Books with obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened.
* Items that are no longer in original condition, damaged, or missing parts for reasons not due to our error.
* Items that are returned after 30 days from delivery.